Support
Contact Support
Contact OldRestore Studio support for credit requests, data deletion, restoration feedback, account issues, or early access questions.
Include your account email and the task time when the request is about credits, deletion, or restoration feedback.
Support email
Use [email protected] for account questions, credit requests, deletion requests, and restoration feedback.
Credit requests
For additional credits, include your account email, current use case, and whether you need standard restoration credits or four-version comparison credits.
Restoration feedback
If a result looks wrong, include the approximate task time, restoration mode, what changed unexpectedly, and whether you want a more conservative or clearer result.
Deletion requests
For account or image deletion requests, contact support from the email associated with your account when possible.
Early access support
During early access, payment and credit handling may be manual. We use support requests to resolve account and credit issues while the product matures.
FAQ
Can support add credits?
Yes. During early access, additional credits can be handled manually.
Can I request data deletion?
Yes. Contact support with your account email.
Can I report a restoration issue?
Yes. Include the task time and what looked wrong in the result.
What email should I use?
Use [email protected].